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NATUS MEDICAL INCORPORATED 
RETURN GOODS POLICY

Natus shall not accept return of any product for credit unless the product is shipped in error in which case the customer should contact Natus Neurology Customer Service at 1-800-356-0007 within ten (10) business days after delivery to receive a return authorization number and to arrange shipment to Natus at Natus' expense. The return authorization number must be clearly written on each box or return label. Product must be returned prior to use or installation in its original packaging.